Big data and personalization: where do we draw the line?
As a private citizen, I am ever more annoyed with the rising amount of advertising that hits me everywhere: on the Internet, in magazines and newspapers, on billboards, in public transportation, even in public toilets. It is especially annoying when I am bombarded with ads for stuff that I don’t want because the advertisers missed the boat on personalization.
On the other hand, as a professional, my job is to analyze data to come up with insights about behavior, trends and to provide recommendations that can be packaged into advertising. And so I am conflicted: am I really doing to others what I don’t want to be done to me?
Personalizing ads
It frightens me how much personal information the advertisers have about us. I came across one example in the book Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations. The author of the book Thomas L. Friedman explains that a lot of people may not realize...