Focus on the customer
Recently there has been increasing talk about CRM or Customer Relationship Management. It appears that this topic is becoming more and more popular. — Article published in Sistem January 2002, p. 14-16.
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Heaps of data
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Too often I meet data warehouse development teams who are implementing what they call »data quality« in order to help the business have cleaner data to work with. But what they are really implementing is »data gatekeeping« which hurts the business even more than if they didn’t have any data quality in the first place….
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As service oriented architectures are becoming mainstream we should consider how this affects data warehousing. We can expect impacts of service oriented architectures on both ends of data warehousing implementations: in the way we load data as well as in the way we consume it. — Article published in Sistem November 2006, p. 6-7.
Project management adds value
Project Management Institute (PMI) published the results of a major research in 2009 which confirmed that project management adds value. The result was expected because all of us who are professional project managers believe in its merits. This research was the first of its kind to scientifically prove our beliefs. — GEA Forum Issue 13, september…
