Collection of articles written for various publications since 1996.
Business Service Management
Sistem March 2006, p. 8-9
March 2006
Every company can identify a handful of business processes that are crucial for most of their income. Business Service Management (BSM) ensures that the business processes are adequately supported by technology which allows them to seamlessly integrate in the day to day business functions. The ultimate goal is to ensure customer satisfaction which leads to successful business.
Business continuity management
Info SRC.SI, Year 2006/Issue 45, p. 24-31.
June 2006
The times are turbulent, abundant with unexpected events: malfunctions, illnesses and human error on the one hand combined with natural disasters and malicious acts on the other. Are companies aware of the seriousness of such threats and are they doing anything to ensure business continuity?
Project portfolio management
Sistem January 2006, p. 9-11.
January 2006
Many companies don't have defined criteria upon which to choose which IT projects to implement. Often, projects are chosen based on gut feel of the business managers and sometimes...
