Data that is required for decision support must be available immediately when the business needs it. Data warehouses as the basis for decision support must provide data in real time. Loading data into a data warehouse in the usual batch oriented process doesn’t work if we want it in real time. Alternate solutions to loading…
The key to good business decisions is access to data, understanding of the business and pain points to be addressed. Companies must ensure that all required data is captured in their information systems and that infrastructure to support it is in place. Much is to be expected from business intelligence solutions in the future. —…
Data warehouses are often used just as a source of data for reporting and not for meaningful business intelligence which is their original intent. What can we do to fulfill customer expectations and increase the business value? — Article published in Sistem September 2004, p. 23.
Data warehouse users want more than just reporting and business intelligence – they often want all that in real time. Does this make sense and is it possible? — Article published in Sistem July 2004, p. 15-16.
A data warehousing project is not much different from a typical IT development project, facing similar risks and potential troubles. In data warehousing we often face the risk of too loosely defined requirements, bad quality of source data or poor performance. — Paper delivered at Dnevi slovenske informatike 2004, Portorož, April 14 – 16, 2004.
Business intelligence require data about customers, but that is not all. Knowing and understanding the customers enables companies to plan new activities in the area of customer relationship management. New tools and solutions to support CRM are appearing and companies are increasingly implementing them to support their CRM initiatives. — Article publisned in Sistem April…
Business intelligence solutions are made up of many components, such as reporting, data warehousing, analytical solutions or CRM solutions. — Article published in Info SRC.SI, Year 2004/Issue 37.
Decision support requires relevant, timely, precise and easily available information. To provide such information, companies must constantly maintain their information systems to ensure that data is available at the right time to the right people who use it for reporting, analyses and making sound business decisions. — Article published in Info SRC.SI, Year 2004/Issue 39, p. 16-18.
Mobile operators are aware of the importance of information technology to support their business. Large amounts of data that come in every day are stored in data warehouses and are subsequently used for analyses to better understand their customers, improve their satisfaction and increase loyalty (Slovenian mobile operator case study). — Article published in Info…
The fact that an organization is aware that they want CRM doesn’t necessarily mean that it is ready to implement it. Critical success factors, organizational changes and business process adjustments must be considered before embarking on the new journey. — Article published in Sistem April 2002, p. 18.